MMSO Platform — Terms and Conditions for Centre Admins
(A) Centre Admin Authority and Permissions
A Centre is a teaching organization that has: at least one registered contact phone number; at least one Centre Admin who is knowledgeable in the relevant Profession and Categories; and at least one Instructor who will teach at least one complete Course within a Category.
A Centre Admin is a person officially appointed by the respective Centre who is responsible for managing the Centre's daily and monthly operations and for overseeing all teaching-related activities of the Centre's Instructors.
The Centre Admin has full Create, Read, Update, and Delete (CRUD) rights over the following content belonging to Instructors under active contract with their Centre:
- Instructor Profiles and Descriptions
- Courses, Chapters, and all Chapter content (Video Lectures, Quizzes, Resources, LIVE Sessions, Discussions, Assignments)
The Centre Admin has the right to create new Instructor accounts under their Centre for Instructors under active contract.
The Centre Admin has the right to create Coupon Codes for Courses belonging to their Centre only.
The Centre Admin has View-Only access to Sales Reports, Coupon Code activity, Revenue figures, and enrolled Student data related to their Centre's Instructors and Courses.
(B) Main Admin Authority Over Centre Content
The Main Admin may not create, edit, or delete any Courses, Instructors, Chapters, or Content owned by a Centre without the Centre Admin's consent.
The Main Admin has View-Only access to all Centre content under normal circumstances.
The Main Admin may intervene to create, edit, or delete Centre-owned Courses, Instructors, Chapters, Content, and Coupon Codes only when the Centre Admin has violated the Quality Standards defined in Section (C), and only within the scope of the specific violation.
(C) MMSO Quality Standards
When Centre Admins create or upload Centre Data, Instructors, Courses, Chapters, Content, and Coupon Codes on the MMSO platform, the following quality standards must be met.
(C-1) Centre Data
Centre name, phone number(s), address, and description must be accurate, complete, and reflect the Centre's real current situation.
(C-2) Instructors
- Instructor profile photos, names, and descriptions must be accurate and truthful
- Instructors must be genuinely and actively teaching at the Centre
- Instructors must be capable of completing the full teaching commitment for any Course they are assigned to
- Instructors must not be in violation of any applicable law currently in force
(C-3) Courses and Chapters
- Titles, Descriptions, and Information for Courses and Chapters must be accurate, clear, and helpful for learners
- The first letter of every word in a Title must be written in capital letters
- Incomplete Courses must remain in Unpublished state. A Course may only be moved to Published state when it is fully complete
- After a Course is submitted for publishing, the Main Admin will review it within 2 business days. The Course will be approved for publishing only if it meets all quality standards
Course access duration is set per price option:
Course Price (1) — Short-term
- Available durations: 1, 2, 3, 4, or 5 months
Course Price (2) — Long-term
- Available durations: 6, 9, 12, 18, 24, or 36 months, or Lifetime
Either one or both price options may be set per Course. Course Price (2) must be at least 2× the amount of Course Price (1).
Lifetime access means the Student retains access to that Course permanently without an expiry date.
(C-4) Content
All Content (Videos, Quizzes, LIVE Sessions, Resources, Discussions, Assignments) must be original content that the Centre owns the copyright to. Copying or using content that is copyrighted by another Centre, Instructor, individual, or organization is strictly prohibited.
(C-4-a) Video Lectures
- Minimum resolution: 720p (1280×720)
- Format: MP4, Horizontal 1280×720, 30fps, 512K bitrate, RGB color
- Audio and video must be clear, in sync, and free from noise, blurring, or distortion
- Content unrelated to the Course topic must not be included
- Video titles must be complete and descriptive; the first letter of every word must be capitalized
- Each video must be a minimum of 5 minutes and a maximum of 30 minutes in duration
- Maximum file size per video: 2 GB
- The topic covered in each video must be addressed completely within that video
- Textbooks or eBooks whose copyright the Centre does not own must not be screen-shared in full; only cropped pages or content copied into slides are permitted, and a Reference must be cited for the source
- Videos must continue to be uploaded until the Course and all Chapters are fully complete
- At least one Free Video Lecture must exist in every Chapter
- Free Videos may not exceed 20% of total videos per Chapter, with a maximum of 2 free videos per Chapter
- Centre agrees that MMSO may insert an advertisement video of 10–30 seconds into Free Video Lectures for marketing purposes
(C-4-b) Quizzes
- A minimum of 50 questions must be added per Chapter
- All quiz questions must include Explanation information for each answer
- Quiz Groups must contain adequate Questions, Answers, Overall Info, Quiz Info, and Explanation Info for learners
- Correct answers must be accurately marked for scoring purposes
(C-4-c) Resources
- Resources (PDFs, PowerPoints, Documents) must be directly relevant to the Course and Chapter content
- All Resources necessary to complete the Course and Chapter must be uploaded
- All pages within uploaded Resources must be complete and readable
- Full textbooks or eBooks whose copyright the Centre does not own must not be uploaded; they may only be referenced in Course/Chapter Descriptions
- Resources must not contain damaged, unreadable, or inaccessible pages
- Resources must not contain any material that violates applicable law
(C-4-d) LIVE Sessions
- LIVE Sessions must include an accurate title, date, and time
- If a schedule change is needed, enrolled Students must be notified at least 5 days in advance
- Instructors must conduct LIVE Sessions punctually as scheduled; failure to do so requires the Centre to compensate the value of the missed session to affected Students
- LIVE Sessions must be directly related to the Course and Chapter content
- Instructors must continue conducting LIVE Sessions until all Course and Chapter content is fully delivered
- Teaching content that violates any applicable law is prohibited
- Recording video or audio of participants under the age of 16 during LIVE Sessions is strictly prohibited
(C-4-e) Discussion Forum
The respective Instructor must respond to Student questions in the Discussion Forum at least once every 3 days.
(C-4-f) Assignments
- Assignments must include complete instructions and clearly specify the required number and type of submitted files
- Upon submission, the Instructor must review, grade, and provide feedback within 3 days
(C-4-g) Storage
Storage quotas are determined by the Centre's active plan tier:
Free Plan — 5 GB included
Pro Plan — 100 GB included
- Overage rate: $0.05 USD per additional GB per month (above 100 GB)
Business Plan — 400 GB included
- Overage rate: $0.04 USD per additional GB per month (above 400 GB)
Additional storage add-on packs may also be purchased directly from the MMSO Admin team.
(D) Centre Subscription Plans
MMSO offers the following Centre Admin subscription tiers. All limits apply per Centre.
Free Plan — MMK 0 / month
- Courses: 5
- Instructors: 2
- Storage: 5 GB
- Enrolled Students: 5,000
- Zoom Accounts: 2
- Telegram Groups: 50
- Push Notifications: 1,000 / month
- Emails: Not available
- SMS: Not available
- AI Credits: 100 trial credits (one-time, lifetime total, non-recurring)
- Credit Rollover: No
- Platform Service Fee — General Courses: 10%
- Platform Service Fee — Medical Courses: 32%
- Stripe / International Payments: Not available
- Ads shown to Students: Yes
- Verified Blue Mark: No
- Custom Subdomain: No
- Custom Domain: No
- Analytics History: 30 days
Pro Plan — $9.90 USD / month
- Courses: 40
- Instructors: 10
- Storage: 100 GB
- Enrolled Students: 10,000
- Zoom Accounts: 10
- Telegram Groups: 500
- Push Notifications: 10,000 / month
- Emails: 200 / month
- SMS: Purchasable separately (see Section E)
- Monthly AI Credits: 400 credits / month
- Credit Rollover: No
- Platform Service Fee — General Courses: 6%
- Platform Service Fee — Medical Courses: 28%
- Stripe / International Payments: Available
- Ads shown to Students: No
- Verified Blue Mark: Yes
- Custom Subdomain: Available
- Custom Domain: Not available
- Analytics History: 365 days
Pro Overage Add-ons:
- Additional storage: $0.05 USD/GB/month above 100 GB
- Additional emails: $1 USD per 2,000 emails
- AI Credits top-up: $1 USD per 200 credits
Business Plan — $399 USD / year
- Courses: 500
- Instructors: 50
- Storage: 400 GB
- Enrolled Students: 30,000
- Zoom Accounts: 30
- Telegram Groups: 2,000
- Push Notifications: 50,000 / month
- Emails: 500 / month
- SMS: Purchasable separately (see Section E)
- Monthly AI Credits: 1,000 credits / month
- Credit Rollover: No
- Platform Service Fee — General Courses: 4%
- Platform Service Fee — Medical Courses: 25%
- Stripe / International Payments: Available
- Ads shown to Students: No
- Verified Blue Mark: Yes
- Custom Subdomain: Available
- Custom Domain: Available
- Analytics History: Unlimited
Business Overage Add-ons:
- Additional storage: $0.04 USD/GB/month above 400 GB
- Additional emails: $1 USD per 2,000 emails
- Additional student seats: $15 USD/month per 10,000 additional students
- AI Credits top-up: $1 USD per 200 credits
(E) SMS Add-On Credits
SMS is available as a purchasable add-on for Pro and Business plan Centres.
- SMS credits are purchased separately from the plan subscription
- Minimum SMS credit purchase: 50,000 MMK
- SMS pricing is calculated per message segment and varies by destination country
- Purchased SMS credits do not expire as long as the Centre remains active on MMSO
- SMS credits are non-refundable once purchased
(F) AI Credits
AI Credits power AI-assisted features within the Centre Admin dashboard, including AI-composed campaign messages, Quiz generation assistance, Chatbot knowledge features, and other AI tools.
- Free plan Centres receive 100 one-time trial AI credits (lifetime total, non-recurring)
- Pro plan Centres receive 400 AI credits per month
- Business plan Centres receive 1,000 AI credits per month
- Monthly credits do not roll over to the following month
- Additional AI credits may be purchased at $1 USD per 200 credits (Pro and Business plans only)
- Credit consumption per action depends on the feature used
- Purchased top-up credits carry forward month to month and do not expire while the account is active
(G) Campaigns (Email, SMS, Push Notifications)
Centre Admins may send campaigns to their Students through the MMSO platform.
Push Notifications are available on all plans up to the monthly limit defined in Section (D).
Email Campaigns are available on Pro and Business plans up to the monthly email limit included in the plan. Additional email packs may be purchased at $1 USD per 2,000 emails.
SMS Campaigns require purchasing SMS credits as described in Section (E).
Campaign Rules:
- All campaign content must be directly relevant to the Centre's courses and educational activities
- Campaigns must not contain misleading, false, or offensive content
- Campaigns must not violate any applicable law or regulation
- Centres must not use campaign tools to send unsolicited commercial messages unrelated to their courses
- AI-assisted campaign composition consumes AI Credits from the Centre's credit balance
- MMSO reserves the right to suspend campaign access for any Centre found to be abusing the campaign tools
(H) Chatbot / AI Knowledge Assistant
The AI Knowledge Assistant (Chatbot) feature is available to Centres on Pro and Business plans.
- Chatbot usage consumes AI Credits from the Centre's AI credit balance
- Centres are responsible for the accuracy of any knowledge content configured in the Chatbot
- The Chatbot may only be used for educational support purposes related to the Centre's courses
- MMSO does not guarantee the accuracy of AI-generated responses and is not liable for any losses caused by Chatbot responses
- MMSO reserves the right to restrict Chatbot access if misuse is detected
(I) Coupon Code Rules
- Centre Admins may only create Coupon Codes for their own Centre's Courses
- Coupon Codes may provide a maximum discount of 50%
- Coupon Codes providing more than 50% discount cannot be created
(J) Pricing Rules
- Course prices must be fair and reasonable for Students
- The price listed on MMSO must not differ from the price on any other platform by more than 10%
- The maximum discount that may be applied to any Course is 80%
- After applying any discount, the final price must not fall below 15,000 MMK
(K) Discount Revenue-Sharing Agreement
MMSO and the Centre mutually agree that a pre-set marketing discount of 20% will be applied to Courses for marketing purposes.
If either MMSO or the Centre applies a discount exceeding 20% (via Coupon Code or any other means), the party applying the excess discount must compensate the other party for the revenue difference caused by the portion of discount beyond 20%.
Coupon Code discounts must not exceed 50%.
(L) Payment Methods and Fees
MMSO supports the following payment methods for Student course purchases:
MMQR (Local Myanmar) MMQR processing costs are included within the MMSO Platform Service Fee. No additional gateway fee is charged separately to the Centre or Student for MMQR payments.
PromptPay (Thailand) PromptPay payments are processed via Stripe. A PromptPay gateway fee applies and will be disclosed at checkout.
Visa / Mastercard (International) Visa and Mastercard card payments are processed via Stripe. International card processing fees apply and are charged to the Student at checkout in addition to the Course price. The international processing fee is disclosed to the Student before payment is confirmed.
Centre net revenue is calculated after deducting the applicable MMSO Platform Service Fee (see Section D). International card gateway fees are borne by the Student and are not deducted from Centre revenue.
(M) Course / Chapter Access Expiry and Renewal
When a Student's Course or Chapter access period expires, the content will be locked.
Upon locking, the following data will be permanently deleted unless the Student renews before expiry:
- Video playback progress
- Course completion progress
- Quiz marks and results
- Assignment submissions
The following data will be retained regardless of expiry:
- Discussion posts and replies
- Certificates earned
If the Student renews before expiry, all data remains intact and continues uninterrupted.
Students may renew at the current applicable price for the Course or Chapter.
Courses sold under Lifetime access (Course Price (2) — Lifetime) do not expire and are not subject to the above locking terms, for as long as the Course remains active on the platform.
(N) Refund Policy
No refunds will be issued after a Course or Chapter has been purchased.
Refunds will only be issued if the purchased Course or Chapter contains an error attributable to MMSO or the Centre that prevents the Student from accessing the content.
(O) Responsibilities and Liabilities
(O-1) Centre's Responsibilities
The Centre bears full responsibility for all teaching-related, legal, and copyright issues arising from its Instructors, Courses, Chapters, Content, Certificates, and Coupon Codes.
If it is confirmed that a Centre has used another party's copyrighted content without authorization, the Course containing that content will be immediately removed.
Once a Course has been sold to at least one Student, the Centre must continue to maintain and complete all Chapters and Content for that Course until the last Student's access period expires — regardless of whether the Centre remains partnered with MMSO.
The Centre must continue to review, grade, and respond to Discussions and Assignments for all Students until their access periods expire.
If the Centre fails to fulfill these obligations and Students are harmed as a result, the Centre must:
- Refund each affected Student the full amount paid for the Course or Chapter
- Compensate MMSO for all Platform Service Charges already collected for those Student purchases
The Centre bears full responsibility for any copyright infringement or legal violations related to Course content. MMSO accepts no liability in such cases.
(O-2) MMSO's Responsibilities
MMSO is responsible for the correct operation of Platform features including Centre/Instructor/Course/Chapter/Content creation, video playback, Quiz functionality, LIVE Session access, and Resource access — to a reasonable standard of operational quality.
MMSO does not guarantee that the Platform will satisfy every user in every situation.
MMSO guarantees that Students will be able to access purchased Courses and Chapters through the MMSO Platform for the full duration of their purchased access period.
MMSO will make best efforts to resolve Platform technical issues within 24 hours, except in cases beyond MMSO's reasonable control, including but not limited to:
- Nationwide power or internet outages
- Regional or global server outages
- Natural disasters
- Company insolvency
- Third-party service provider failures (AWS, Apple, Vimeo, Google Firebase, Stripe, etc.)
For third-party service provider failures, MMSO cannot guarantee resolution within 24 hours but will make best efforts to switch providers or find alternative solutions as quickly as possible.
MMSO accepts full responsibility for data loss or corruption of Centre Content and Student data caused by MMSO's own systems — except in force majeure events or changes caused by the Centre itself.
If Content or data is lost or corrupted through no fault of the Centre, MMSO will:
- Refund each affected Student the full purchase price of the affected Course/Chapter
- Compensate the Centre 2× the original Course/Chapter price for each affected Course/Chapter
MMSO guarantees that Centre data will only be accessed by:
- MMSO admin and development teams
- Integrated third-party service providers (AWS, Apple, Vimeo, Google Firebase Analytics, Stripe, and analytics/support service providers)
No other individuals or organizations will be granted access to Centre data.
Because MMSO guarantees this security standard, Centres must not simultaneously publish their MMSO-hosted content on other platforms (including but not limited to: Telegram, YouTube, Facebook, Instagram, Google Drive, Google Classroom, etc.). If data leaks occur because Centre content was also published on such platforms, MMSO accepts no responsibility.
MMSO protects content security through token-bound encryption and by blocking screen recording and screen sharing on the Platform. However, MMSO cannot prevent a user from physically recording the screen using a separate device. If such unauthorized distribution occurs, MMSO will assist the Centre by identifying the distributor through the on-screen User ID and supporting legal action — however, MMSO will not bear the legal costs of any resulting proceedings.
(P) Instructor Departure and Transfer
(P-1) When an Instructor Leaves a Centre
- All data, Courses, Chapters, Content, and Coupon Codes associated with that Instructor will be moved to Disabled state
- Disabled Courses and Chapters may not be sold while in Disabled state
- Disabled Courses and Chapters may not be deleted while any Student's access period remains active
- Disabled Coupon Codes may be edited or deleted by the Centre Admin
(P-2) When an Instructor Transfers from Centre A to Centre B
- All data, Courses, Chapters, and Coupon Codes created by that Instructor under Centre A will be moved to Disabled state
- Disabled Courses and Chapters may not be sold by either Centre A or Centre B
- Disabled Courses and Chapters may not be deleted by either Centre while any Student's access period remains active
- Disabled Coupon Codes may be edited or deleted by Centre A
(P-3) General Rules for Disabled-State Content
- Students who have already purchased Disabled Courses or Chapters may continue to access them until their access period expires, but may not renew once expired
- Disabled Coupon Codes may not be used by Students
(Q) Revenue Disbursement
Revenue earned from Course and Chapter sales will be disbursed to Centres as follows:
- Sales from the 1st to the 15th of the month — paid between the 16th and 20th of the same month
- Sales from the 16th to the last day of the month — paid between the 1st and 5th of the following month
Centre Net Revenue = Total Sales Revenue − MMSO Platform Service Fee
The MMSO Platform Service Fee varies by plan and course category:
Free Plan
- General Courses: 10%
- Medical Courses: 32%
Pro Plan
- General Courses: 6%
- Medical Courses: 28%
Business Plan
- General Courses: 4%
- Medical Courses: 25%
The Platform Service Fee includes all local MMQR payment processing costs. International card gateway fees (Visa/Mastercard, PromptPay) are borne by the Student at checkout and are not deducted from Centre revenue.
(R) Copyright
Content uploaded by a Centre to MMSO (Video Lecture files, Quiz files, Resource files) is copyrighted by the respective Centre.
For content that MMSO has produced or filmed on behalf of a Centre, the Centre holds the Copyright and MMSO holds the Related Rights. Under Related Rights, such content must continue to be sold on the MMSO Platform for up to 4 years after partnership termination. Revenue from such sales will continue to be remitted to the Centre in the normal manner.
If a published Course has no buyers within 12 months from the date it was first listed for sale, MMSO reserves the right to permanently remove the Course and its Content. Removed Content may not be re-uploaded.
After partnership termination, all Centre Content will be moved to Disabled status and may no longer be sold, except for Content covered by MMSO's Related Rights.
Existing Students retain access to their purchased content until their access periods expire (or indefinitely for Lifetime access, while the Course remains on the Platform).
Centres may download their Content within 1 month after partnership termination. After that period, MMSO is not obligated to retain the Content.
(S) Partnership Duration, Termination, and Data Deletion
The initial partnership term between a Centre and MMSO is 3 years.
Early termination is permitted only in the following circumstances:
- Bankruptcy or business closure of either party
- Violation of applicable law by either party
- Actions by one party that cause material harm to the other party's business
To terminate the partnership, the terminating party must provide 30 days' written notice to the other party.
After termination, neither the Centre Admin nor MMSO may delete Course/Chapter/Content data while any Student's access period remains active. Content may only be set to Inactive state to stop new sales — deletion is not permitted until all Student access periods have expired.
After all Student access periods have expired and if the Centre has not deleted its Content, MMSO will delete all remaining Centre Content within 1 month after termination and full expiry.
(T) Instructor Agreement Requirement
Before any Instructor begins teaching under a Centre on MMSO, the Instructor must have reviewed and agreed to all terms in this document with the Centre in advance.
(U) Instructor Permissions (View and Edit Rights)
Instructors under a Centre have the following access rights:
- Their assigned Courses, Chapters, and Content (Videos, Quizzes, LIVE Sessions, Resources) — View and/or Edit
- Course Fees and Pricing — View Only
- Discounts and Coupon Codes — View Only
- Course Access Duration settings — View Only
- Student Data (Progress, Quiz Marks, LIVE Attendance) — View Only
- Revenue Reports — View Only
(V) Certificates
(V-1) Certificate Feature Overview
The Certificate feature allows Centres to issue a completion certificate to Students who achieve the required progress threshold on a Course. Certificates are issued automatically by the MMSO platform when a Student meets the minimum progress requirement.
Each certificate contains:
- Student's full name
- Course title
- Centre name and logo
- Instructor name and signature
- Certificate number (unique, human-readable)
- Date of issue
- QR code for public verification
Each certificate is publicly verifiable through the MMSO platform using its certificate number or QR code.
(V-2) Centre Admin's Certificate Permissions
Allowed:
- Enable or disable the Certificate feature per Course
- Set the minimum progress percentage required to earn a certificate (0%–100%)
- Preview the certificate design for a Course
- Upload a custom certificate template (Pro and Business plans only)
- Generate a certificate template using AI (Pro and Business plans only, consumes AI Credits)
- View the list of all certificates issued under their Centre's Courses
Not Allowed:
- Edit or revoke an already-issued certificate
- Issue a certificate manually without the Student meeting the progress requirement
Centre Admins on the Free plan may not customize certificate templates. The default MMSO certificate template will be used. Custom certificate template upload and AI-generated certificate design are available on Pro and Business plans only.
(V-3) Certificate Design Standards
- Certificate templates must be professional and appropriate for an educational context
- Templates must not contain offensive, misleading, or legally problematic content
- The Centre's logo displayed on a certificate must be the Centre's actual, current logo
- The Instructor's name displayed must match the actual Instructor who taught the Course
- Certificates must not misrepresent the Course title, duration, or content
- MMSO reserves the right to reject or remove certificate templates that violate these standards
(V-4) Certificate Data Retention
Certificate records (certificate number, issue date, student name, course title) are permanently retained even after a Student's access period expires, the Course is disabled, or the Centre ends its partnership with MMSO. Students can always verify their certificates.
(W) Student ID Cards
(W-1) Student Card Feature Overview
The MMSO platform supports two types of Student ID Cards:
1. Global MMSO Student Card Issued by MMSO to any registered Student. Contains the Student's name, phone number, email, MMSO Student ID number, profile photo, and a QR code. Managed by MMSO, not by Centres.
2. Centre Student Card Issued under the Centre's own design and branding. Issued to Students enrolled in that Centre's Courses. Contains the Student's name, phone number, email, Student ID number, profile photo, Centre name, Centre logo, issue date, and a QR code.
(W-2) Centre Admin's Student Card Permissions
Allowed:
- Upload a custom Student Card template for their Centre
- Generate a Student Card template using AI (consumes AI Credits)
- Issue Centre-branded Student Cards to their enrolled Students
- View the design of the current Centre card template
Not Allowed:
- Edit the Global MMSO Student Card design (managed by MMSO only)
- Access or download the Global Student Cards of other Centres' Students
(W-3) Student Card Design Standards
- Student Card templates must accurately represent the Centre
- The Centre name and logo used must be the Centre's real, current information
- Student Cards must not contain false information about the Student or the Centre
- Student Card templates must not contain content that is offensive, misleading, or violates applicable law
- MMSO reserves the right to reject or remove card templates that violate these standards
(W-4) Student Data Shown on Cards
Student ID Cards display data that the Student has provided to their MMSO account profile (name, phone number, email, profile photo). Centre Admins may not alter or falsify any Student data shown on cards.
(X) Referrer Program
(X-1) What Is a Referrer
A Referrer is a registered individual or entity that promotes MMSO Centre Courses to prospective Students. When a Student purchases a Course using a Coupon Code linked to a Referrer, the Referrer earns a referral commission from that sale.
Referrers are created and managed by MMSO's Main Admin. Centres do not create Referrers independently — Referrers are assigned to a Centre by MMSO.
(X-2) Centre Admin's Referrer Permissions
Allowed:
- View the list of Referrers assigned to their Centre
- Assign a Referrer to a Coupon Code when creating a coupon
- Set the referral commission percentage on a Coupon Code
Not Allowed:
- Create or delete a Referrer record (MMSO Main Admin only)
- Assign a Referrer from another Centre to their Coupon Code
Centre Admins may only assign Referrers that belong to their own Centre. A referral commission percentage may be set on the Coupon Code. If a referral commission is set, a Referrer must be selected — a commission percentage without a selected Referrer is not valid.
(X-3) Referral Commission
- When a Student purchases a Course using a Coupon Code with a Referrer attached, the referral commission is recorded at the time of purchase
- The referral commission percentage is stored per order at the time of the sale and does not change retroactively if the coupon is later edited
- Referrer commission payout amounts and payout schedules are managed between MMSO and the Centre; the Centre is responsible for accurate Referrer information (name, phone, bank account details)
- Coupons assigned to a Referrer must be set as private/hidden — they may not be publicly listed
- Referral commissions are funded from the Centre's share of Course revenue; MMSO's Platform Service Fee is calculated before referral commission deductions
(X-4) Referrer Data Responsibility
The Centre is responsible for ensuring that Referrer information (name, phone number, bank account name, bank account number) stored in the system is accurate and up to date. MMSO is not liable for failed or incorrect commission payments caused by inaccurate Referrer data provided by the Centre.
(Y) Centre Admin Regular Duties and One-Time Setup Checklist
(Y-1) One-Time Setup Tasks (Required Before Going Live)
The following tasks must be completed before a Centre's first Course can be approved and published:
- Complete Centre profile (name, phone number, address, description)
- Create at least one Instructor account with an accurate profile photo, name, and description
- Create at least one Course with a complete title, description, and pricing
- Add at least one Chapter with at least one Video Lecture per Chapter
- Ensure at least one Free Video Lecture exists in each Chapter
- Upload all necessary Resources for each Chapter
- Set up Quiz questions (minimum 50 per Chapter) with correct answers and explanations
- Configure LIVE Session schedule if applicable
- Enable and configure the Certificate feature for the Course (if desired)
- Upload or generate a Certificate template (Pro and Business plans)
- Upload or generate a Centre Student Card template
- Submit the Course for Main Admin review
(Y-2) Regular Duties
Daily:
- Monitor the Discussion Forum and ensure Instructors respond to Student questions at least once every 3 days
- Check Assignment submissions and ensure grading and feedback are provided within 3 days of submission
- Check for any LIVE Session schedule changes required and notify Students at least 5 days in advance
Monthly:
- Review Sales Reports and Revenue Reporting in the dashboard
- Review Course progress and completion data for enrolled Students
- Verify that all ongoing Courses have their Chapters and Content complete and up to date
- Check AI Credit balance and top up if needed (Pro and Business plans)
- Check storage usage against the plan limit
- Review active Coupon Codes and update or disable expired ones
- Review Referrer activity reports if applicable
- Review Campaign performance reports (email, SMS, push notifications)
Ongoing (as needed):
- Upload new Chapter Content (videos, resources, quizzes) to keep Courses complete and current
- Update Instructor profiles when information changes
- Add or update LIVE Sessions as new sessions are scheduled
- Respond to any MMSO quality review notices within the specified time
- Monitor Student Card issuance requests
(Z) Data Access and Privacy
(Z-1) Data That Centre Admins Can Access
Centre Data:
- Centre profile information (name, phone, address, description)
- Centre subscription plan and billing information
Instructor Data:
- Instructor profiles, descriptions, and profile photos for Instructors under their Centre
Course and Content Data:
- All Course, Chapter, and Content data for Courses under their Centre
- Course publication status, review status, and approval history
Student Enrollment Data (View Only):
- Number of Students enrolled per Course
- Individual Student course progress percentages
- Individual Student quiz marks and assignment grades
- Individual Student LIVE Session attendance records
- Certificate issuance records for their Courses
Revenue and Financial Data (View Only):
- Total sales revenue per Course and per period
- Coupon Code usage and discount amounts applied
- Revenue after Platform Service Fee deductions
- Referrer commission amounts per order (if applicable)
Communication and Campaign Data:
- Campaign send history (email, SMS, push notifications)
- Campaign open and engagement statistics
(Z-2) Data That Centre Admins Cannot Access
- Other Centres' data, Instructor data, Course data, or Student data
- Student personal payment information (card numbers, bank details)
- Student account passwords or authentication credentials
- Global MMSO Student Card templates or other Centres' card templates
- MMSO's internal financial records, infrastructure configurations, or admin logs
- Other Centres' Referrer records
(Z-3) Student Data Handling Obligation
Centre Admins must handle all Student personal data accessed through the MMSO platform in accordance with applicable data protection laws. Student data accessed through the platform must not be:
- Shared with third parties without the Student's consent
- Used for purposes unrelated to the educational relationship
- Exported or stored outside of MMSO without explicit authorization from MMSO and the affected Students
Violations of Student data privacy by a Centre are solely the Centre's legal responsibility. MMSO accepts no liability for misuse of Student data by Centre Admins or their Instructors.
These Terms and Conditions are effective as of the date of signing and supersede all previous versions.